FAQ

The cut-off time for same-day delivery is typically 11 am, but this can vary depending on your pickup location and destination.

We offer weekend and holiday delivery services, which can be arranged in advance through our special delivery options.

We are able to move the following: · Steel and industrial products · Vehicle parts · Fast-moving consumer goods (FMCG) · Household goods · Packaged dangerous goods (non-bulk) · Mining equipment and materials · Fragile and sensitive goods · Over-dimensional items (within trailer limits) · Pharmaceuticals and healthcare supplies · Electronics and technology products · Fine art and valuable collectibles · Construction materials and building supplies · Aerospace components and parts · Renewable energy equipment (solar panels, wind turbine parts, etc.) · Specialised equipment for events and exhibitions + more

Yes, standard insurance is included for all shipments, with options for additional coverage based on the value of your goods.

In the rare event of damage or loss, we have a claims process in place. Please contact us immediately to initiate a claim, and we'll guide you through the course of action.

Yes, we have expertise in handling oversized, fragile, and specialty items with the utmost care and our team can advise you on the best shipping methods.

We do offer supply chain consulting services to help optimize your logistics and reduce costs, tapping into our extensive national network and industry experience.

Our services include nationwide freight delivery, same-day and overnight shipping, warehouse management, supply chain logistics, and customised solutions tailored to your specific needs.

Yes, we provide real-time tracking for all shipments, allowing you to monitor your delivery’s status from pick-up to drop-off.

Shipping costs are calculated based on the weight, dimensions, destination, and speed of delivery for your items.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

We accept various payment methods, including credit/debit cards, bank transfers, and corporate accounts for frequent shippers.

You can book a shipment online through our website or by contacting our customer service directly via phone or email.

Absolutely, we offer bespoke recurring delivery options to meet the ongoing needs of your business.